This error message can appear if Adobe Reader (instead of Adobe Digital Editions) tries to open the ebook download file.Įrror message: "Error getting License. Click “Choose default program…” and select Adobe Digital EditionsĮrror message: “not supported file type" or "the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded)” Right-click and choose the “open with…” optionģ. Go to the downloads folder on your computer and find the file: ebook_title.acsm (“Adobe Content Server Message”)Ģ. The file must be opened by Adobe Digital Editions (not Adobe Reader).ġ. The wrong program is trying to open your ebook. Please contact Normally we can send the correct download link within 1-2 days.Ĭlicking the download link brings up a blank/nonsense Internet page (on a computer) There is a technical problem with the ebook you have ordered. The email shows an error message instead of a download link Login to my-account with your email address and password to retrieve the link. Check your inbox and spam folders for an email from The download link is also saved in your website account. (We will send you two emails, one order confirmation and one containing your download link.)ġ. Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this problem.Your ebook download link will be sent to the email address you used to login. * Note: If you still have problems with the Authorization of the Adobe Digital Edition version 4.5, follow the steps in Method 2 above to completely uninstall the ADE 4.5 version, and then install the Adobe Digital Editions 3.0 version. Finally follow the steps 5 & 6 from the Method-1 above to authorize Adobe Digital Editions. Proceed to download and install the Adobe Digital Editions on your PC again.ĩ. Now follow the steps 1-4 at Method-1 above, to remove the "Adept" key in registry. When the operation is completed click Finish at "Some leftover traces found" window.ħ. Ask Yes at the next window and then let the Geek Uninstaller utility to completely remove the program and all its traces from your computer.ĥ. Right-click at Adobe Digital Editions and select Force Removal.Ĥ. Double click to launch the geek application.ģ. Download and extract the GeekUninstaller ( geek.zip) utility to your computer.Ģ. Complete Remove Adobe Digital Editions from your PC.ġ. Type your ID and the password and click Authorize to reauthorize your computer. Now launch Adobe Digital Editions and from the Help menu, click Authorize computer.Ħ. Right click on the Adept key, click Delete and then click OK to confirm your decisionĥ. In Windows registry editor locate the following key:Ĥ. Press Windows + R keys to open the run command box.ģ. Deauthorize Adobe Digital Editions from Registry.ġ. How to FIX: Activation and Authorization Errors in Adobe Digital Editions. The tutorial contains instructions to resolve the follow errors in Adobe Digital Editions (ADE 3.0 or ADE 4.5): The problem "Error! Check activation" can appear in all Adobe Digital Editions versions if you try to authorize or to erase the authorization of an e-book (Help -> Erase Authorization). If you receive the error "Check activation" in Adobe Digital Editions while attempting to activate an e-book, then continue reading below.
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